IT Support in Arab, Alabama
Managed IT support, Microsoft 365, server maintenance, security cameras, and point-of-sale systems for small businesses in Arab and across Marshall County. One owner. One accountable phone number. 20 years of showing up.
Chad Sanders of CS Computer Repair LLC has been the IT contact for small businesses in Arab, Alabama since 2006. Services include fully managed IT, on-call help-desk, Microsoft 365 setup and administration, server maintenance, network and Wi-Fi management, security camera installation, POS support, and hardware procurement. Remote support nationwide; on-site across Marshall County.
What's Included in Our IT Support
Help Desk for Your Team
When somebody's printer won't print, email won't send, or Outlook just locked them out again, they call us instead of bothering you. We take it off your plate.
Microsoft 365 Setup & Administration
Email setup, license management, shared calendars, OneDrive / SharePoint, user provisioning, MFA, password resets, and migration from older Exchange or POP3 systems. If your business uses Outlook, Teams, or Word, we handle the plumbing.
Servers & Business Networks
Server maintenance, updates, backups, and replacement planning. Business-grade routers, switches, and Wi-Fi access points. Guest networks separated from your internal network so a customer's phone can't sniff your accounting files.
Security Cameras
IP camera systems with local recording, remote viewing from your phone, motion alerts, and a layout plan that actually covers the entrances you care about (not just "a bunch of cameras").
Point-of-Sale (POS) Systems
Setup, support, and repair on POS systems for retail, restaurants, and service businesses. When the terminal won't take cards on a Saturday lunch rush, you need somebody who answers.
Business Email, Domains & Hosting
Through Pro Star Planet (also Chad), we host your website, your email, and your SSL certificates on servers Chad controls directly. One bill, one throat to choke.
Who This Is For
- Small offices (2–25 people) in Arab, Albertville, Guntersville, Boaz, and surrounding areas
- Retail stores, restaurants, and service businesses with POS and back-office needs
- Medical, legal, real estate, and trades offices needing reliable email and data protection
- Any business without a dedicated IT person who needs one — just not 40 hours a week
How Pricing Works
We keep it simple. You can call one-off for $75/hr remote or a reasonable flat for on-site, or you can set up a monthly support arrangement that covers a predictable block of hours and emergency priority. Every business is different — Chad quotes it straight after a short conversation about what your office actually runs on.
Why Local Businesses Stick With Chad for Years
You Call, Chad Answers
Not a ticketing system in Mumbai. Not a chatbot. The owner of the business, on his cell.
Known By Your Team
After a few months, Chad knows your office layout, your network, and which user always forgets her password.
No Vendor Lock-In
We don't force you onto proprietary systems you can't escape. Your data stays portable.
One Bill for Web + IT
If Chad already does your website and hosting, consolidating IT under the same roof saves coordination headaches.